Intrexx Without a Supervisor

Up through Intrexx Steady Track 10.14, the "Supervisor" was an integral part of Intrexx. The Supervisor was a program or service that could be used to perform cross-portal actions.

Behavior up to and including Intrexx Steady Track 10.14

Connect with the supervisor

Up through Intrexx Steady Track 10.14, you could first connect to the Supervisor using the Portal Manager. There, for example, you could assign licenses to individual portals or run diagnostics on multiple portals.

Since a connection to the portal server could be established via the supervisor, the terms "supervisor" and "portal server" were occasionally used interchangeably.

To connect to the supervisor, you had to specify the supervisor or portal server port that was assigned during the Intrexx installation. Usually, this was port 7960.

Intrexx Steady Track 10.13

Up through Intrexx Steady Track 10.13, the connection to the supervisor was established via the "Switch Intrexx Portal Server" dialog ("Tools > Switch Server...").

Intrexx Steady Track 10.14

Starting with Intrexx 10.14, the connection to the Supervisor was established in the login area of the home screen.

In the "Port" input field , you could enter the supervisor's port. After you clicked " Connect," you were connected to the supervisor.

Connect directly to the portal

Up through Intrexx Steady Track 10.14, you could also connect directly to a portal from the Portal Manager.

Intrexx Steady Track 10.13

Up through Intrexx Steady Track 10.13, the connection to a portal was established via the "Log In" dialog ("> Log In to Portal").

Next, you had to enter the server, the (portal) user and their password, and the port for the portal.

Intrexx Steady Track 10.14

Starting with Intrexx 10.14, you had to enter the connection name, the server name, or the IP address and port of the portal in the login section of the home screen. Depending on the registration option, the fields were already pre-filled with values.

After you click Connect, the "Log In" dialog box appears.

The previously selected server and the portal's port were already pre-selected.

Behavior as of Intrexx Steady Track 10.15

Starting with Intrexx Steady Track 10.15, you can connect to portals exclusively through Portal Manager Serverr) and Portal Manager (formerly "Portable Manager"), since "Supervisor" no longer exists.

Connect directly to the portal

To connect to a portal, enter the port number for that portal in the "Port" field ( ) in the login area of the home screen.

For detailed information on this topic, see the " Getting Started with Portal Manager" section, among others.

Portal Ports

The final dialog box that appears when you update to Intrexx Steady Track 10.15 will show you which portal ports you are currently using.

For detailed information on this topic, see the section Windows - Download and Install Updates for the Server and the Integrated Portal Manager."

In general, you can also find the portal ports in the portal properties or in the "portal.cfg" file. You can find them here:

<intrexx-installation-directory>/org/<portal directory>/internal/cfg

Overview of Other Changes

With the removal of the Supervisor, a number of additional behavioral changes will take effect starting with Intrexx Steady Track 10.15. Below is an overview of this.

Administrators

Up to Intrexx Steady Track 10.14

Up to and including Intrexx Steady Track 10.14, there were two administrator roles: the "Administrator (Supervisor)" and the "Administrator (Portal)."

Intrexx Steady Track 10.15

Starting with Intrexx Steady Track 10.15, administrators exist only at the portal level—“Administrator (Portal).”

The "Administrator (Supervisor)" role no longer exists. This eliminates the need to set a password for the "Administrator (Supervisor)" during the installation of Intrexx. In addition, you no longer need to enter the "supervisor password" in cases where it was previously required, such as when creating a new portal.

At the same time, the "Tools > Manage Administration Logins" menu item—which allowed administrators to create and manage Supervisor accounts—has been removed.

Licenses

Licenses are granted at the portal level. First, you must connect to a portal. There, you can then configure the license settings for this portal. For detailed information on this topic, see the " Licensing" section.

Creating Portals

More Information

Create a New Portal

Tools Module

In the "Tools" module, Intrexx Steady Track 10.15 includes the changes described below.

SystemCare

Administrator Login

Up through Intrexx Steady Track 10.14, the "System Check," "Diagnostics," and "Analyze Log Files" menu items were located under the "SystemCare" menu item. To use these menu items, an administrator login ("Administrator Supervisor") was required. With the removal of the Supervisor role, the administrator login will no longer be available starting with Intrexx Steady Track 10.15.

Display of Menu Items

Up through Intrexx Steady Track 10.13, the "System Check" and "Diagnostics" menu items were not displayed until you had connected to the server or supervisor.

In Intrexx Steady Track 10.14, the "Tools" module was not displayed until you had connected to the server or supervisor.

Starting with Intrexx Steady Track 10.15, the "Tools" module will not appear until you have connected to a portal.

"Diagnostics" menu item

Up through Intrexx Steady Track 10.14, there was a "Diagnostics" menu item located under the "SystemCare" menu item.

In Intrexx Steady Track 10.15, the "Diagnostics" menu item was removed. Diagnostics are now generated via the "Examine Log Files" menu item using the " Generate Diagnostics " button. You can find all the relevant information here.

System Check

Intrexx Steady Track 10.13 and 10.14

Up through Intrexx Steady Track 10.14, the system check consisted of archiving older log files and checking the databases for characters that could not be exported.

In this process, users could select the log directories for the supervisor and one or more portals.

When checking the databases for characters that cannot be exported, one or more portals could be selected.

Intrexx Steady Track 10.15

In Intrexx Steady Track 10.15, the menu item "Archive Older Log Files" was removed. When checking the databases for characters that cannot be exported, only the database of the currently connected portal is examined.

More Information

SystemCare - System Check

Diagnosis

Up through Intrexx Steady Track 10.14, diagnostics were only available when connected to the supervisor. There, users could select one or more portals for which a diagnostic check was to be performed. To run a diagnostic check, Intrexx Steady Track versions 10.13 and 10.14 included a dedicated "Diagnostics" menu item in the "Tools" module.

After you clicked the " Save Information " button, a dialog box appeared prompting you to save the diagnostic file in ZIP format. It contained a "Support" folder that held all the relevant files for support.

Intrexx Steady Track 10.15

Starting with Intrexx Steady Track 10.15, the "Diagnostics" menu item was replaced by the " Create Diagnostics " button. You can find these in the "Tools" module under the "Analyze Log Files" menu item.

Starting with Intrexx Steady Track 10.15, the diagnosis is generated for the portal you are currently connected to.

After you click the " Create Diagnosis " button, a dialog box will appear prompting you to save the diagnosis file in ZIP format. Intrexx generates the following two ZIP files:

The ZIP files contain, among other things, log files generated by the Intrexx Portal Manager and the Intrexx Portal Server.

Create a Diagnosis via the Admin API

You also have the option to generate diagnostics via the Admin API.

For more information on this, see the Intrexx Administration API section

More Information

Diagnosis

Analyze Log Files

Intrexx Steady Track 10.13 and 10.14

Up through Intrexx Steady Track 10.14, log files for the Supervisor could also be analyzed.

Intrexx Steady Track 10.15

With Intrexx Steady Track 10.15, log files for the Supervisor are no longer required.

More Information

Analyze Log Files

Services

Windows

The " Intrexx Supervisor" service is no longer available in Windows Services.

Linux

The "Supervisor" service and the corresponding shell script "upixsupervisor" no longer exist.

Directories and Files

The files that were used by "Supervisor" no longer exist.

Configuration files for licenses are now located in the portal directory.