Connector for dg archive - Troubleshooting

Request Tracing

For error analysis, dg archive requests and responses can be logged in the "Portal Log File." Tracing is enabled as follows:

  1. Open the "portal.cfg" file in the portal directory internal/cfg using a text editor of your choice.

  2. Navigate to the "environment" section and add the following line to it:

                        <systemProperty name="com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.dump" value="true"/>
    
                    
  3. Restart the portal service. For every dg archive operation, the web service request/response details are now logged in the "Portal_startup.log" file.

Example of a Request/Response Tracing entry:

            ---[HTTP request - https://10.10.101.213:8001/HypService]---
Accept: application/soap+xml, multipart/related
Content-Type: application/soap+xml; charset=utf-8;action="HypWcfApi.HypService/IHypService/MDocGetInfo"
User-Agent: JAX-WS RI 2.2.9-b130926.1035 svn-revision#5f6196f2b90e9460065a4c2f4e30e065b245e51e
<?xml version='1.0' encoding='UTF-8'?><S:Envelope ... </S:Envelope>[HTTP response - https://10.10.101.213:8001/HypService - 200]---
null: HTTP/1.1 200 OK
Content-Length: 2614
Content-Type: application/soap+xml; charset=utf-8
Date: Mon, 27 Apr 2015 13:20:30 GMT
Server: Microsoft-HTTPAPI/2.0
<s:Envelope xmlns:s="https://www.w3.org/2003/05/soap-envelope" xmlns:a="https://www.w3.org/2005/08/addressing"><s:Header><a:Action s:mustUnderstand="1">HypWcfApi.HypService/IHypService/MDocGetInfoResponse</a:Action><a:RelatesTo>uuid:65af1684-0548-47d2-8346-fff60f4c85f1</a:RelatesTo></s:Header><s:Body><MDocGetInfoResponse ><MDocGetInfoResult…></s:Envelope>

        

SSL connections

For SSL connections between the Intrexx Portal Server and a dg archive web service, the certificate from the certificate authority that issued the service certificate must have been added to the Intrexx Portal Server's certificate store. Self-signed certificates—those not issued by a known certificate authority—are an exception. To enable SSL connections to services using self-signed certificates, you must disable certificate chain validation in the Intrexx Portal Server in this case. This can be done at the service level using a system property. To do this, open the "portal.cfg" file in the portal directory internal/cfg using a text editor, and add a new "<systemProperty>" entry to the "<environment>" section:

            <systemProperty name="de.uplanet.lucy.server.dghyparchive.connector.sslTrustEveryone" value="true"/>

        

After saving the "portal.cfg" file, the portal service must be restarted for the changes to take effect.

More Information

General Information

Create and Edit Connections in the "Integration" Module

Connector for dg archive in applications

Connector for dg archive in processes