Connector for dg archive - Troubleshooting

Request tracing

For error analysis, the dg archive requests and responses can be logged in the "Portal log file". Tracing is activated as follows:

  1. Open the file "portal.cfg" in the portal directory internal/cfg with a text editor of your choice.

  2. Navigate to the "environment" section and add the following line to the section:

                        <systemProperty name="com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.dump" value="true"/>

  3. Restart the portal service. For each dg archive action, the web service request/response details are now logged in the "Portal_startup.log" file.

Example of a request/response tracing entry:

            ---[HTTP request - https://10.10.101.213:8001/HypService]---
Accept: application/soap+xml, multipart/related
Content-Type: application/soap+xml; charset=utf-8;action="HypWcfApi.HypService/IHypService/MDocGetInfo"
User-Agent: JAX-WS RI 2.2.9-b130926.1035 svn-revision#5f6196f2b90e9460065a4c2f4e30e065b245e51e
<?xml version='1.0' encoding='UTF-8'?><S:Envelope ... </S:Envelope>[HTTP response - https://10.10.101.213:8001/HypService - 200]---
null: HTTP/1.1 200 OK
Content-Length: 2614
Content-Type: application/soap+xml; charset=utf-8
Date: Mon, 27 Apr 2015 13:20:30 GMT
Server: Microsoft-HTTPAPI/2.0
<s:Envelope xmlns:s="https://www.w3.org/2003/05/soap-envelope" xmlns:a="https://www.w3.org/2005/08/addressing"><s:Header><a:Action s:mustUnderstand="1">HypWcfApi.HypService/IHypService/MDocGetInfoResponse</a:Action><a:RelatesTo>uuid:65af1684-0548-47d2-8346-fff60f4c85f1</a:RelatesTo></s:Header><s:Body><MDocGetInfoResponse ><MDocGetInfoResult…></s:Envelope>

SSL connections

For SSL connections between the Intrexx Portal Server and a dg archive web service, the certificate of the Certificate Authority that issued the service certificate must have been added to the certificate store of the Intrexx Portal Server. Self-signed certificates are an exception to this, which are not provided by a recognized Certificate Authority. In order to enable SSL connections to services with self-signed certificates, the check on the certificate chain must be deactivated. This is possible at the service level via a system property. To do this, open the "portal.cfg" file in the portal directory internal/cfg with a text editor and add a new "<systemProperty>" entry to the "<environment>" section:

            <systemProperty name="de.uplanet.lucy.server.dghyparchive.connector.sslTrustEveryone" value="true"/>

After saving the "portal.cfg" file, the portal service must be restarted for the changes to take effect.

More information

General

Create and edit connection in the "Integration" module

Connector for dg archive in applications

Connector for dg archive in processes