Frequently asked questions

The "Questions and Answers" application allows frequently asked questions and their answers to be collected and made available centrally in one place.

After importing and using the sample data, the application is configured so that every portal user ("User" role) can view questions and answers.

Portal users with the "Editor" role can create questions and answers, among other things.

Portal users with the "Manager" role can create categories, among other things. These are helpful for organizing, searching and finding the questions and answers.

Actions in the portal

Read and search for the questions and answers

In the "User" role, you have access to the "FAQ" page. You can read the questions and answers there. You can search for questions and answers by selecting categories.

Enter, edit and delete questions and answers

In the "Editor" role, you have access to the "Editorial" page. You can create, edit and delete questions and answers there.

Click on the New button to create a new question and answer.

Enter the appropriate information.

Create new category

In the "Manager" role, you have access to the "Administration" page. You can create new categories there. When you create questions and answers, you must assign them to a category. This makes it possible to sort and find individual questions.

Click on the New button to create a new category.

Enter a title and an ID in each case. You can use any characters for the ID.
After saving, the ID can no longer be changed.

More information