Messaging provider seven.io

An external messaging provider is required to send a text message and make a voice call. In Intrexx, the seven.io provider is configured by default. This can be replaced by any messaging provider. Your own hardware (phone systems, GSM cards) or software can also be integrated if necessary—please refer to the section "Integrating Alternative Messaging Providers" for more information.

In this section, we'll explain why we chose this provider and what steps are required to use the service.

Why seven.io?

The messaging provider is a German full-service messaging service provider. The provider's portfolio includes a powerful API and a wide range of products such as voice, SMS, and Text-to-Speech. As a German provider, seven.io is GDPR-compliant.

Connectivity

To set up the connection, follow these steps:

  1. Account Registration

  2. Enabling Two-Factor Authentication on seven.io

  3. Important Settings

  4. API Key

Creating an Account

To use the messaging provider, you need a paid account. Create it at https://app.seven.io/signup?create_account.

Enabling Two-Factor Authentication on seven.io

After successfully registering, we recommend enabling two-factor authentication to secure your seven.io account:

  1. To do so, log in at https://app.seven.io using the account you created.

  2. Click on your profile picture to open the profile menu. Click on the "My Profile" entry.

  3. Click the "Enable Two-Factor Authentication" button.

  4. You can then enable two-factor authentication for every time you log in to seven.io. This applies only to logging in to the management interface at https://app.seven.io and does not affect the integration with Intrexx.

Important Settings

To successfully use seven.ID as an SMS and phone provider in Intrexx, you must configure the following settings:

Go to Settings: https://app.seven.io/settings.

General: Logbooks

Enter a retention period for the SMS/voice call transmission log that meets your compliance requirements. Please note that both the phone number used and the contents of the text message are visible in the log.

News: Default Sender

If you do not configure a sender in Intrexx, the value stored here will be used.

News: Country-Specific Restrictions

Here, you can block messages from being sent to phone numbers in specific countries.

For more information, please refer to the help desk article on seven.io: https://help.seven.io/de/articles/10729444-landerspezifische-einschrankungen

Sender IDs

Here you can enter a sender ID with a maximum of 11 characters. In addition, phone numbers can be verified for voice services. Please also refer to the information at https://help.seven.io/de/articles/9582265-absenderkennung-setzen#h_5d6f529645

Generate an API key

To use seven.io as an SMS and voice call provider in Intrexx, you must create an API key.

At https://app.seven.io/developer, you can use the "Plus" icon to create a new API key in the seven.io system.

The following information must be provided:

Description

Assign a name to associate the API key with seven.io. This information has no technical implications.

Surroundings

Select whether the key should be created for production use (LIVE) or for testing (SANDBOX). Text messages and voice calls are only available in the "LIVE" environment.

Length

The length of the API key is defined. A maximum of 90 characters is allowed.

Scope of Application

Here, restrict the use of the API key to selected functions. The "sms" and "voice" sections are required for use in Intrexx.

Valid until

If necessary, select an expiration date for a time-limited period.

Click "Save" to confirm the dialog box.

The "Key" field displays the corresponding API key.

You must then store this in the login information store in your Intrexx portal.

When configuring the SMS and voice call methods, the stored information is then accessed via the login information store. For details, please refer to the section "Administrator: Deploying Multi-Factor Authentication" – "SMS" or "Voice Call."