Questions

Questions - Overview

In the "Questions" module, users can ask questions and other Intrexx Share users can answer them.

1. Navigation

Click "Questions" in the navigation bar to go to that module.

2. Questions

In this section, you'll find all the latest questions. Questions that have been marked as "Resolved" by the creator are indicated by an icon corresponding to .

3. Filter

Questions can be filtered by category or searched by creation date here.

4. Creating or Editing Categories

This feature is available only to administrators or Intrexx Share administrators.

Categories should be defined before the questions are used so that users can apply the categories to their questions.

5. Create a question

Click this button to create a new question.

Create a question

A single question can be assigned to multiple categories. The "New Categories" link is visible only to administrators. A question can be made public to all Intrexx Share users or shared only with a limited group of people. If you distribute the question to an Intrexx Share group (restricted), the users of the Intrexx Share group will be kept in sync with the question (see User Synchronization).

Question - Details Page

When you click on a specific question on the "Questions" module overview page, the question's details page will load.

The details page for a question is divided into two sections. The upper section (1) displays all the information related to the question.

Files

Here you can access all files that have been uploaded in the question itself, in answers, or in comments.

Options

When the person who created a question clicks "Options," a menu appears that allows them to further edit the question. In addition, email notifications for this question can be turned off. "Copy Link" copies a link to the question to the clipboard.

At the bottom (2) of the details page, you'll find the answers to the question. Users can post answers and also leave comments. All Intrexx Share users can mark a response as helpful or unhelpful. The person who created a question also has the option to mark the correct answer as the solution, so that the answer is "highlighted by the questioner."

News Feed Questions Plugin

You can find all the information about plugins here.