Perform Intrexx upgrade

Starting version is 18.03

18.03 A direct upgrade from Intrexx 18.03 to the Intrexx Steady Track is not supported. Please contact your Intrexx customer manager if you are still using Intrexx 18.03 and would like to upgrade to Intrexx Steady Track.

Manually extended Intrexx-internal database objects

We generally advise against manually expanding Intrexx-internal database objects such as Intrexx-internal tables or views.

If you have nevertheless extended and are using such Intrexx-internal database objects, you will not be able to successfully perform upgrades and updates.

Please contact our Intrexx Support Center if this is the case.


Before updating or upgrading, you should perform a full backup of the Intrexx and database server. You should use backup software that backs up the entire system and can also restore it if necessary. So that Intrexx can be backed up accordingly, all Intrexx services need to be stopped. Then, the Intrexx installation directory, Intrexx portal directory and external file storage locations and the database can be backed up. The database backup and the Intrexx backup need to have the same state. Changes should not be made to applications or data records during the backup process. As a supporting measure for backups, we recommend automatically scheduling the creation of portal exports. In some cases, a portal export provides a faster and low-effort option for restoring data. However, it is imperative that you know that a portal export is not a full data backup and cannot replace one of these. As a supporting measure for data backups, we recommend scheduling portal exports, since the effort required to restore a portal via a portal export is usually less.

You can choose between two different approaches for the upgrade.

  • Upgrade an existing installation
    You can install Intrexx Steady Track in a directory where a previous version has already been installed. A key advantage of this approach is that all existing configurations from the previous Intrexx version are kept.

  • Parallel installations
    You can install Intrexx Steady Track in a new directory. This approach starts just like a new installation. After the installation, you need to transfer data from the previous version to Intrexx Steady Track.