FAQs

General

Since fall 2021, you have been able to choose between two release tracks in Intrexx; There is the Steady Track and the Silent Track.

This gives you the option of taking two different "paths" for Intrexx. If it is interesting or important for you to receive new features for Intrexx quickly and regularly, then the faster path, the Intrexx Steady Track, is ideal for you. With the Intrexx Steady Track, you will receive new features as soon as they are released.

If continuity is important to you and you only want to deal with new features on an annual basis, then the slower path, the Intrexx Silent Track, is ideal for you. Throughout the year, you will only receive bug fixes.

The tracking technology generally facilitates the updating of Intrexx. With track technology, you (no longer) need to download a setup file from the Intrexx Support Center in order to unpack and install it afterwards. Instead, you will see in Intrexx that a new version is available. While this is being downloaded, you can continue working in Intrexx.

Starting in March 2023, Intrexx will receive new features for the Steady Track and bug fixes for the Silent Track on a monthly basis. These features and bug fixes will be delivered in a new Intrexx Silent Version and in an Intrexx Steady Version, respectively. From March 2023, we will no longer be talking about "online updates", but about the release of a new Intrexx version.

 

The Silent and Steady Track will be regularly updated as usual. If the portal has access to the Internet, these are then displayed in the Portal Manager on the server and updates can be carried out. Future updates will always contain the full range of available technology. Thus, it no longer matters whether you run the update via the manager or whether you manually obtain the current setup and overwrite the installation. You can always obtain the current status of the tracks in the Support Center under the menu item Downloads.

In the case of the Intrexx Silent Track, continuity comes to the fore. Throughout the year, you will only receive bug fixes. You will receive new features once a year only for the Silent version in March.

So if you only want to deal with new features on an annual basis, then the Silent Track is the right choice.

In the case of the Intrexx Steady Track, agility comes to the fore. You will receive new features and bug fixes every month.

If you are interested in new features and want to test and implement them at an early stage, then Steady Track is the right choice.

You can find out which track you are using in several locations. Two sections are described below.

"Green design" or "blue design"

Until March 2023, the two tracks will differ in terms of the dominant color of the graphical interface.

Silent Track

The Silent Track has a "green design".

Steady Track

The Steady Track has a "blue design".

With the update to the Intrexx Silent version 2023 in March, both tracks have the "Blue Design".

"About Intrexx Portal Manager"

In the Help menu, click on "About Intrexx Portal Manager" or press "Shift+F1".

Silent Track

Steady Track

You can switch from the Silent Track to the Steady Track at any time.

You can switch from Steady Track to Silent Track once a year at sync time.

Silent Track

In the Intrexx Silent Track, you currently cannot set the release track you want to use. This will not be possible until the sync date in March 2023. You can then enable it the same way as you do in Steady Track. See the Steady Track section for more information.

Steady Track

If you are currently using the steady track, you can set the desired release track in this way:

  1. Click on "Extras" in the main menu.

  2. Select "Server software update settings".

    The "Software update settings" dialog box is displayed.

    Select the "Steady" option or the "Silent" option.

    If you select the "Silent" option, you will only receive updates, i.e. bug fixes for the silent track, from the sync time in March 2023.

  3. Click on "OK".

In March 2023, you can switch from the Steady Track to the Silent Track.

You can switch from the Silent Track to the Steady Track at any time.

All portals will need new licenses from March 2023. You can apply for these in the Support Center under the menu item "Licenses" after successful registration. Regardless of the new licensing model, all existing customers will continue to receive portal, user and application licenses as usual.

If you want to continue using the Silent Track.

If you would like to continue using the Silent Track in March 2023, then download the setup file provided there from the Intrexx Support Center and carry out the update as usual.

If you continue to use the Silent Track, you will receive all the features that have been developed over the last year and that were previously only available in the Steady Track.

The new versions will be available in March 2023, from which time you will be able to preview the update on your test and development systems.

If you would like to test the update before March, you can do so using the Steady Track that is currently available. Both the Silent and Steady Track versions will comply with this status. The only adjustments that remain open are those that are still being made in the Steady Track, between the start of testing and the release date in March.

If you use the Silent Track and would like to test the update in advance, you can switch to the Steady Track today, test the changes and switch back to the Silent Track when the Intrexx Silent version is officially released in March. There will be no pre-release before March. ä. of the Intrexx Silent version. If you want to carry out a premature test, you must return to the silent track via the steady track.

If you want to switch from the silent track to the steady track.

You can switch from the Silent Track to the Steady Track at any time. Proceed as follows to do so:

  1. Download the Intrexx Steady Track setup file from the Intrexx Support Center: Intrexx Support Center - Setups.

    Or get in touch with your contact at INTREXX GmbH.

  2. "Overinstall" the Intrexx Steady Track in the directory in which you have installed the Intrexx Silent Track.

If you want to switch to the Steady Track in March 2023, first carry out the last update according to the old pattern for the Silent Track. To do this, download the setup file provided in the Intrexx Support Center and perform the update as usual.

Then proceed as follows:

  1. Click on "Extras" in the main menu.

  2. Select "Server software update settings".

    The "Software update settings" dialog box is displayed.

    Select the "Steady" option.

  3. Click on "OK".

    From now on, receive monthly updates with new features and updates for the Steady Track.

After you switch from Silent Track to Steady Track, you will get all the features that were developed for Steady Track last year. There may also be additional features released for the Steady Track in March 2023.

Note that you can switch back to Silent Track after one year at the earliest (at the next sync time).

If you want to continue using the Steady Track.

No. You will receive monthly updates as usual.

If you want to switch from the Steady Track to the Silent Track.

Select the "Server software update settings" menu item in the "Extras" main menu.

Select the "Silent" option and click on "OK".

You won’t receive any new features from now on, only bug fixes.

You can switch back from the Silent Track to the Steady Track at any time.

 

More information