Delete or reject a registration request as an administrator

Step-by-step guide

To delete a registration request, proceed as follows:

1. Go to the "All accounts" page.

   The users who have registered for the portal and confirmed their registration via the registration email are displayed.

2. Click on the Pencil icon (Edit).

   

   The "Account management" dialog box is displayed.

3. Click on DELETE REQUEST.

   

4. Confirm the deletion process.

   If you have activated the "Send e-mail if registration is rejected" checkbox in the administration settings, you will receive an e-mail notifying you that your registration has been rejected.

   You will return to the "All accounts" page. The user whose registration request was deleted or rejected is no longer displayed.