Confirm the registration request as an administrator; create a user account

Step-by-Step

To confirm a registration request and create a user account, follow these steps:

1. Go to the " New Accounts" page.

   A checked box appears in the "Confirmed" column. This indicates that there is a registration request that has been confirmed by the user via email.

   

   If you have provided an email address on the Settings page, you will receive an email notifying you that a registration request has been submitted.

   

2. In the email, click "Activate Account."

   You will be redirected to the " New Accounts " page in the portal.

   OR

3. Go to the "New Accounts " page in the portal if you haven't set up email notifications or don't want to open your emails (at this time).

   

4. Click on the Pen icon (Edit).

   The "Account Management" dialog box appears.

   

5. Check the "Create account" box.

6. Click SAVE.

   You will be taken to the " All Accounts" page.

   

   A checked box appears in the "Created" column. This indicates that the user has been created and the registration is complete.

   Upon confirming their registration, the portal user receives an email confirming that an account has been created for them and that they can now log in to the portal.