Confirm registration request as administrator; create user account

Step-by-step guide

To confirm a registration request and create a user account, proceed as follows:

1. Go to the New accounts page.

   An activated checkbox is displayed in the "Confirmed" column. This indicates that there is a registration request that has been confirmed by the user via email.

   

   If you have entered an e-mail address on the Settings page, you will receive an e-mail informing you that a registration request has been received.

   

2. Click on Activate account in the email.

   You will be redirected to the New Accounts page in the portal.

   OR

3. Go to the New accounts page in the portal if you have not set up an e-mail notification or do not want to open your e-mails (at the moment).

   

4. Click on the Pencil icon (Edit).

   The "Account management" dialog box is displayed.

   

5. Activate the "Create account" checkbox.

6. Click on SAVE.

   This takes you to the All accounts page.

   

   An activated checkbox is displayed in the "Created" column. This shows you that the user has been created and registration is complete.

   When registration is confirmed, the portal user receives an email confirming that an account has been created for them and that they can now log in to the portal.