Enter, edit, move and delete questions

Enter a question

Step-by-step guide

To enter a question, proceed as follows:

  1. Go to the "Manage feedback surveys" page.

    Surveys are displayed.

  2. Click on the ... button.

  3. A pop-up window is displayed.

  4. Click on View.

    The feedback survey is displayed.

  5. Click on CONFIGURE PAGE.

    The "Page configuration" dialog box is displayed.

  6. Click on ADD QUESTION.

    The "New" dialog box is displayed.

  7. Enter the question in the "Title" input field.

  8. Select the desired question type in the "Question type" selection field.

    Decision question (yes/no)

    With the "decision question" question type, the respondent can only answer "yes" or "no". Yes" is symbolized with the thumb up and "No" with the thumb down.

    Rating scale

    In the "Rating scale" question type, the respondent can give a rating between 0 and 5 stars.

    Simple selection

    With the "Single choice" question type, the respondent can select one of several text options ("single choice").

    As an editor, you can freely define the number of options.

    Simple image selection

    With the "Simple picture selection" question type, the respondent can select one of several pictures ("Single Choice").

    As an editor, you can freely define the number of images.

    Multiple selection

    With the "multiple choice" question type, the respondent can select several or all of several text options ("multiple choice").

    As an editor, you can freely define the number of options

    Multiple image selection

    With the "multiple image selection" question type, the respondent can select several or all of several images ("multiple choice").

    Open text

    With the "Open text" question type, the respondent can enter a freely formulated answer in a text field.

  9. The creation of individual questions differs depending on the question type. You can find detailed instructions on how to create a "Simple selection" question in section Example - Creating a "Simple selection" type question.
  10. Activate the checkbox "Mark an answer to this question as mandatory" if the question must be answered. The question is then marked with an asterisk.

  11. click on SAVE.

  12. You return to the "Page configuration" dialog box.

    The question you created is displayed.

  13. Click on APPLY.

    You will return to the feedback survey.

Example - Creating a "Simple selection" type question

Step-by-step guide

To create a question of the "Simple selection" type, proceed as follows:

  1. Click on ADD QUESTION.

    The "New" dialog box is displayed.

  2. Enter the question in the "Title" input field.

  3. In the "Question type" selection field, select the "Simple selection" question type.

  4. click on SAVE.

  5. You will return to the "Page configuration" dialog.

  6. Click on Options.

    The "Options" dialog box is displayed.

  7. Click on ADD OPTION.

  8. Enter the first option in the "Title" field.

  9. click on SAVE.

    You will return to the "Page configuration" dialog.
  10. Repeat the process for further options.

Edit or delete a question

Step-by-step guide

To edit or delete a question, proceed as follows:

  1. Go to the "Manage feedback surveys" page.

    Surveys are displayed.

  2. Click on the ... button.

  3. A pop-up window is displayed.

  4. Click on View.

    The feedback survey is displayed.

  5. Click on CONFIGURE PAGE.

    The "Page configuration" dialog box is displayed.

  6. Click on the ... button next to the question you want to edit.

    A pop-up window is displayed.

  7. Click on Edit.

    The "Edit" dialog box is displayed.

    Edit question

    1. Edit your details.

      You can edit the question in the "Title" field.

      You can set whether the question is mandatory or non-mandatory by activating or deactivating the "Mark an answer to this question as mandatory" checkbox.

    2. click on SAVE.

    Delete question

    1. Click on DELETE to delete the question.

    2. Confirm the delete operation in the next dialog.

    You return to the "Page configuration" dialog box.

  8. Click on APPLY.

    You will return to the feedback survey.

Move a question to another page

Step-by-step guide

To enter a question, proceed as follows:

  1. Go to the "Manage feedback surveys" page.

    Surveys are displayed.

  2. Click on the ... button.

  3. A pop-up window is displayed.

  4. Click on View.

    The feedback survey is displayed.

  5. Click on CONFIGURE PAGE.

    The "Page configuration" dialog box is displayed.

  6. Click on the ... button next to the question you want to move.

    A pop-up window is displayed.

  7. Click on Move.

    The "Move" dialog box is displayed.

  8. Select the page to which you want to move the question.

  9. click on SAVE.