Enhance efficiency by automating daily business processes.
Hundreds of processes take place daily across all departments within a business. Business processes which play an important role in the value chain. Business processes which are regularly repeated, making them a fixed element of daily tasks. Process automation connects staff and business data in the process chain and guides them through the process. Everyone invariably knows what to do thanks to time- and action-based processes.
Each of these processes is a blend of the most diverse technologies – starting with email to databases, Excel sheets, and paper, and extending to the huge range of software products and individual applications.
IT systems are overloaded as a consequence of this chaotic landscape. Needs cannot be implemented, changes are made too late, or in the worst-case scenario, they don’t even occur at all.
These processes can be realized faster, easier, and without defects, if they are executed on an automated platform. The use of the platform is the crucial factor: All the processes and workflows can interact with each other and incorporate the user, implement escalation scenarios and, above all, integrate the current IT landscape quickly and easily.
The ways in which processes can be automated are virtually unlimited – and thus is working to ensure profitability and success.
Waiting times can be shortened through automated approvals, for example. Reminders are sent to colleagues about upcoming project tasks, ensuring that nothing is left undone. Holiday requests are submitted across departments with ease – for quick and paperless processing. Data are shared automatically and augmented between the most diverse software systems.
Achieve business goals
Process automation is demonstrated in more efficient automated value chain workflows. Transparent processes help reveal laborious workflows, make them more efficient, and generate new potential for your business.
Always have your eye on upcoming tasks. Process automation draws on defined workflows to assign tasks directly to the staff concerned, so tasks can be viewed and processed at all times. This prevents double and unseen work.
Direct quality improvements
By running processes without human interference, the likelihood of errors is dramatically reduced. Defective data through false input, accidentally sending a document to the wrong recipient, or incorrectly linked customer data records are now a thing of the past.
Increased productivity and efficiency
Concentrate on the most important aspects of your business and let process automation complete routine tasks. This enhances the efficiency of your business, accelerates processes, and gives employees a break from daily stressors. Resources are freed up and elaborate procedures are dropped, reducing costs and increasing employee satisfaction.
Compliance with business procedures is a critical topic for every industry. The instrumental systems and practices established to implement compliance in a business are strongly reliant on manual processes. Thanks to process automation, clear and unified rules are defined, and thus data privacy requirements (GDPR) and file management, sales strategies and invoicing, for example, can be completed.
Process automation means something different for every industry, every business, and every department. The option to customize process automation to each spectrum of tasks is imperative.
Higher customer satisfaction
Often the non-monetary value of process automation is ignored, such as all-round customer service improvements as a result of clear processes. Accelerate your service turnaround times and improve measurable customer satisfaction goals. Businesses that drive optimum process automation have a clear advantage over the competition, compared to enterprises that retain manual, complicated, and slow processes.
Process automation in the event of business expansion and/or increasing employee numbers is hyperscalable without the need for sky-high costs. No matter whether you have 5, 10, 100, or 1000 staff, a fully automated and transparent workflow should grow with you.
Immediate data collection
Data, which can either be inputted manually or automatically into the system via interfaces, can be processed immediately and accessed everywhere in the world, if desired. This not only makes it possible to trigger workflows practically in real-time, but reports can also be created to help management make qualitative decisions quickly, so the business stays on the path of success, and accelerates growth.
Without programming knowledge, you can define processes that can react, for example, to the saving of a file in a specific directory. This allows files that are automatically saved via a scanner to easily be further processed in processes, e.g. to put incoming invoices into an invoice approval workflow.