Enter, edit, move and delete questions

Enter a question

Step-by-step guide

To enter a question, proceed as follows:

1. Go to the "Manage feedback surveys" page.

   Surveys are displayed.

2. Click the ... button.

3. A pop-up window is displayed.

   

4. Click on View.

   The feedback survey is displayed.

   

5. Click on PAGE CONFIGURATION.

   The "Page configuration" dialog box is displayed.

   

6. Click on ADD QUESTION.

   The "New" dialog box is displayed.

   

7. Enter the question in the "Title" input field.

8. Select the desired type of question in the "Question type" selection field.

   Decision question (Yes/No)

   For the "decision question", the respondent can answer "Yes" or "No" only. "Yes" is symbolized with a thumbs up and "No" with a thumbs down icon.

   Rating scale

   For the "Rating scale" question, the respondent can give a rating between 0 and 5 stars.

   Simple selection

   For the "Single choice" question, the respondent can select one of several text options.

   As an editor, you can freely define the number of options.

   Simple image selection

   For the "Simple image selection" question, the respondent can select one of several pictures ("Single Choice").

   As an editor, you can freely define the number of images.

   Multiple choice

   For the "multiple choice" question, the respondent can select several or all of several text options ("multiple choice").

   As an editor, you can freely define the number of options

   Multiple image selection

   For the "multiple image selection" question, the respondent can select several or all of several images ("multiple choice").

   Open text

   For the "Open text" question, the respondent can formulate an answer freely in a text field.

9. The creation of individual questions differs depending on the question type. You can find detailed instructions on how to create a "Simple choice" question in the section Example – Creating a "Simple choice" type question.

10. Enable the checkbox "Mark this question as mandatory" if the question must be answered. The question is then marked with an asterisk.

11. Click on SAVE.

12. You return to the "Page configuration" dialog box.

    

    The question you created is displayed.

13. Click on APPLY.

    You will return to the feedback survey.

Example – Creating a "Simple choice" type question

Step-by-step guide

To create a "Simple choice" question, proceed as follows:

1. Click on ADD QUESTION.

   The "New" dialog box is displayed.

   

2. Enter the question in the "Title" input field.

3. In the "Question type" selection field, select the "Simple choice" question.

4. Click on SAVE.

5. You will return to the "Page configuration" dialog.

   

6. Click on Options.

   The "Options" dialog will open.

   

7. Click on ADD OPTION.

   

8. Enter the first option in the "Title" field.

9. Click on SAVE.

   You will return to the "Page configuration" dialog.
10. Repeat the process for further options.

Edit or delete a question

Step-by-step guide

To edit or delete a question, proceed as follows:

1. Go to the "Manage feedback surveys" page.

   Surveys are displayed.

2. Click the ... button.

3. A pop-up window is displayed.

   

4. Click on View.

   The feedback survey is displayed.

   

5. Click on PAGE CONFIGURATION.

   The "Page configuration" dialog box is displayed.

   

6. Click on the ... button next to the question you want to edit.

   A pop-up window is displayed.

   

7. Click on Edit.

   The "Edit" dialog box is displayed.

   

   Edit question

   1. Edit your details.

      You can edit the question in the "Title" field.

      You can set whether the question is mandatory or non-mandatory by enabling or disabling the "Mark this question as mandatory" checkbox.

   2. Click on SAVE.

   Delete question

   1. Click on DELETE to delete the question.

   2. Confirm the delete operation in the next dialog.

   You return to the "Page configuration" dialog box.

8. Click on APPLY.

   You will return to the feedback survey.

Move a question to another page

Step-by-step guide

To enter a question, proceed as follows:

1. Go to the "Manage feedback surveys" page.

   Surveys are displayed.

2. Click the ... button.

3. A pop-up window is displayed.

   

4. Click on View.

   The feedback survey is displayed.

   

5. Click on PAGE CONFIGURATION.

   The "Page configuration" dialog box is displayed.

6. Click on the ... button next to the question you want to move.

   A pop-up window is displayed.

7. Click on Move.

   

   The "Move" dialog box is displayed.

   

8. Select the page to which you want to move the question.

9. Click on SAVE.